Last couple of week I was busy with personal things and I could not open my home PC. Last Thursday I checked the home PC and realised that the Internet connection was not available. I checked the modem and Internet settings. It was perfect and I couldn’t able to find any problem.

I complained that day itself and didn’t get any response. Next day I rushed to BSNL office and asked the person who is in charge of the broadband. He said he has to check the modem. I gave the modem and he changed something. He said it will work. I asked what was the problem. He said the connection settings were updated and gave me a print out with new connection settings.

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